Weight and package size can vary depending on your order. All shipping rates are determined by either the United Parcel Service shipping gateway, a per piece calculation, or occasionally we will pay or discount shipping costs based on a promotion. Once you begin the check out process your shipping cost will be calculated.
The shipping price for each individual item is usually more than the total cost of a shipment. Add all the items to your cart before checking the final shipping price.
- Find the product you are interested in on our website.
- Add it to your shopping cart.
- Enter the ship-to zip code.
- Choose your shipping method.
If your order is going to be shipped based on weight, you must input your zip code before you check out.
We’re pleased to offer three levels of service:
1.) Small Pack Delivery: Smaller to midsize items will be shipped using our UPS small pack service. Options for this service include:
Standard Ground, 2nd Day Air, or Next Day Air. If you’ve ordered two or more items, you may receive your order in multiple boxes. Due to the variability of shipping locations, your order may be received on different days. There are no additional charges for split shipments.
2.) Standard Freight Delivery: Larger, heavier items, items of a fragile nature, or items containing regulated materials, will be delivered by a freight carrier. Standard freight service includes delivery of your order curbside only. Delivery of your merchandise inside your home is available using our White Glove Delivery Service. Standard freight delivery typically spans 5-7 business days.
IMPORTANT NOTES ABOUT FREIGHT DELIVERY!
Carriers prefer to make the delivery with the person who originally placed the order. In the event that you would like some else to receive the delivery on your behalf, please contact our customer service, and we'll be glad to make that change for you.
During the delivery process the carrier will require the merchandise to be signed for, and it is very important to inspect the delivery carton for any creases, tears, dents, or holes.-Should any of these damages exist, please write that information on the face of the delivery receipt.
Failure to properly notate damages or shortages will waive our right to file a claim against the carrier on your behalf.