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Customer pays return freight unless otherwise noted; a 25% restocking fee may apply. Credits are paid based on original purchase price. Returns may take up to 15 days to be credited. For additional business customer terms, refer to your customer agreement or the business catalog. If you would like a replacement instead of a credit, identify that on your contact form and the customer service agent will work with you to address this. Business customers may have longer time windows for returns; review your sales terms and conditions.\u003c/p>\n\u003cp> \u003c/p>\n\u003cp>\u003cstrong>Damaged or Defective Products\u003c/strong>\u003c/p>\n\u003cp>\u003cstrong> \u003c/strong>If you are missing or have damaged parts, please contact Customer Service at \u003ca href=\"https://www.todaysdesignhouse.com/contact\" target=\"_blank\">www.todaysdesignhouse.com/contact\u003c/a> to have a replacement part sent. In cases involving defective product, materials and/or workmanship covered under standard warranty terms, please contact Customer Service www.todaysdesignhouse.com/contact, as returns require a Return Merchandise Authorization Number (RMA #) before being returned. Design House® is not responsible for any damages post-shipment and Buyer agrees to indemnify and hold harmless Design House® against any claims related to such damages. 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