Tenso Single Hole Bathroom Faucet with SilkMove Technology
Entire Water Spout fell off the 13" base
I had this product four months, when the entire water spout fell off the 13 inch base. I contacted Grohe warrante office and was sent the wrong part (water screen on the end of the spout). I called them again and was told I had to send the entire unit back to them and then I would receive a new unit. OK, now that's the expense of a plumber coming to remove the faucet from the granite sink top and then he has to come back to insert the new faucet. That's approximately $150 for the plumber. This just shouldn't happen when the original faucet was $650.00.
April 25, 2011